Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

We may collect, store and use the following kinds of personal information:

a) information about your computer and about your visits to and use of this website (including geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation)

b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

c) Information that you provide to us for the purpose of registering with us.

d) Information that you provide to us for the purposes of subscribing to our website services, email notifications and/or newsletters.

e) information that you provide to us for the purpose of enquiring about our services through the contact form (including your name, your enquiry and your email address)

f) any other information that you choose to send to us.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

a) administer the website;

b) enable your use of the services available on the website;

c) send to you goods purchased via the website, and supply to you services purchased via the website;

d) send statements and invoices to you, and collect payments from you;

e) send you email notifications which you have specifically requested;

f) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by email (you can inform us at any time if you no longer require marketing communications);

g) deal with enquiries and complaints made by or about you relating to the website; and

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:

a) to the extent that we are required to do so by law;

b) in connection with any legal proceedings or prospective legal proceedings;

c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and

e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

How long will we keep your personal data

We need to keep customer details for at least 6 full tax years under the UK tax laws. After that, until you ask us in writing to delete your personal data, we will keep it to enable us to contact you as mentioned earlier in this notice.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity. We may withhold such personal information to the extent permitted by law.You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

You have the right to:

- Ask us in writing for details of the personal data that we hold on you

- Require us to rectify any errors

- Have your personal data deleted if there is no reason for its continued storage and processing

- Lodge a complaint about the data controller with the ICO (Information Commissioner’s Office). Further details about your rights under data protection legislation can be found on the ICO’s website here.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. However we work with several third party's which hold data for us namely our website hosting service create. here is their privacy policy

We also use PayPal as our payment gateway or payment method here is their privacy policy

We also use Mailchimp for our newsletter here is their privacy policy 

We sell directly from Ebay who hold information for us, here is their privacy policy

We sell directly from Etsy who hold customer information for us, here is their privacy policy

We sell directly from Amazon who hold customer information for us, here is their privacy policy

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please email us at [email protected]

Updated 24/05/18